Frequently Asked Questions (FAQ)

What services does Reframe Psychology offer?

We provide assessments, individual therapy, family therapy, couples work, and consultations for a wide range of mental health concerns, including anxiety, depression, trauma, OCD, ADHD, autism, parenting support, and relationship difficulties. Each psychologist has a different area of expertise, so you can access care that is personalised, evidence-based, and relevant to your circumstances.

What is a Clinical Psychologist?

A Clinical Psychologist is a highly trained mental health professional who specialises in understanding and treating emotional, behavioural, and psychological difficulties. In the UK, Clinical Psychologists complete a doctoral degree in Clinical Psychology, which involves rigorous academic study, research, and supervised clinical practice across a range of NHS and community settings.

They are registered with the Health and Care Professions Council (HCPC) and many are also chartered with the British Psychological Society (BPS). Unlike psychiatrists, Clinical Psychologists do not prescribe medication — instead, they use evidence-based psychological therapies to help people understand their difficulties, develop coping strategies, and improve their wellbeing.

Clinical Psychologists can work with children, adolescents, adults, families, and couples, tailoring their approach to the individual’s needs and circumstances.

Do you offer ADHD and autism assessments?

Yes. We provide comprehensive ADHD and autism assessments for both adults and children in a neurodivergent-affirming environment, available online or in person. Our clinicians have extensive experience across both NHS and private services and deliver detailed reports with tailored recommendations to support next steps.

Do you offer help with OCD and trauma?

Yes. Our team includes clinicians with specialist expertise in OCD and trauma. We provide tailored, evidence-based interventions to meet individual needs. For OCD, this may involve Exposure and Response Prevention (ERP) and Acceptance and Commitment Therapy (ACT). For trauma, we draw on approaches such as Eye Movement Desensitisation and Reprocessing (EMDR), Narrative Exposure Therapy (NET), and Trauma-Focused Cognitive Behavioural Therapy (TF-CBT). Our aim is to offer compassionate and effective care that helps clients reduce symptoms, process difficult experiences, and move towards a more meaningful life.

What types of therapy do you use?

Our psychologists work with a range of evidence-based therapies, selected according to each client’s needs and goals. These include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Compassion-Focused Therapy (CFT), Mentalisation-Based Therapy (MBT), Exposure and Response Prevention (ERP), Eye Movement Desensitisation and Reprocessing (EMDR), and Narrative Exposure Therapy (NET).

Who do you work with?

We work with children, adolescents, and adults, offering support for a wide range of emotional, behavioural, and relational challenges. Our team tailors care to each individual’s age, needs, and circumstances, ensuring therapy feels relevant and supportive at every stage of life.

How do I start therapy?

We offer a free 15-minute phone consultation to discuss your needs. If you’d like to continue, we’ll book a first session with a skilled Psychologist and you will determine together the best therapeutic approach for you.

How long are therapy sessions?

Standard therapy sessions last 50 minutes. Assessment sessions may vary depending on the complexity and type of assessment. Neurodevelopmental assessments usually take several hours (over a few meetings) to complete.

Do you work online as well as in person?

Yes. We offer both online sessions and in-person appointments to suit your preferences and needs. We have a few locations for in person sessions. Dr Oona offers in person sessions near Liverpool Street/ Bank and Vana sees clients on Mare Street, in Hackney. Assessments can be offered in person in our Bank or Wanstead locations. All clinicians offer online sessions and assessments.

How much do sessions cost?

Fees vary depending on the type of service (therapy, ADHD/autism assessments, reports). Please see our Fees and Services page for details.

Can I use private health insurance?

Yes. We are registered with major insurers, including Aviva, Axa, Bupa, Vitality, and Healix. Please check with your provider for coverage. Let us know if your insurer is not listed here. It might be that we can organise registration.

How do I know which psychologist is right for me?

You can read about each of our clinicians on the Meet the Team page. We will also help match you with the most suitable psychologist during the introductory call.

Why Choose Reframe Psychology?

At Reframe Psychology, we believe that effective therapy starts with the right fit between client and clinician. Here’s what makes us different:

Highly Trained Clinicians – All of our Clinical Psychologists are doctoral-level, HCPC-registered professionals, many of whom are also chartered with the British Psychological Society. This means you receive care that is grounded in rigorous training and professional standards.
Personalised & Evidence-Based Care – Each psychologist brings a different area of expertise, allowing us to match you with someone whose skills and experience fit your needs. We use evidence-based therapies, including CBT, ACT, ERP, EMDR, CFT, MBT, NET and TF-CBT, ensuring our approach is both effective and tailored.
Comprehensive Services – From ADHD and autism assessments to support for anxiety, depression, life transitions, and overall experiences of stress, as well as individual therapy, family and couples work, and specialist trauma and OCD treatment, we offer a wide range of services in one place.
Flexible Access – We provide both in-person sessions (at locations in Central and East London) and online appointments, making therapy accessible and convenient.
Compassionate & Inclusive Approach – We are committed to anti-racism and anti-discrimination in all aspects of our work. Our clinicians actively create a safe, affirming space for clients of all identities and backgrounds, including those who identify as LGBTQIA+.
Accessible First Steps – We offer a free 15-minute phone consultation to discuss your needs and help you connect with the psychologist best suited to you.